Customer Reviews

I love taking my car in this company it does very good in it an explains everything in detailed of what is wrong with your car thanks for all you do .

The staff was very professional and helpful.I would recommend this business to everyone 😊

Mobile service was convenient. Technician was friendly and great work ethic.

Great service as always.

I have received outstanding service for the past 25 years at Bill Jarrett Ford.

For 12+ years we have only used Bill Jarrett for all of our service needs. We are always extremely satisfied with the customer service we receive and the quality of work! This was our first time utilizing the mobile oil change. We were pleasantly surprised at the ease and quality of service we received, all while still being able to work. The mobile service is an amazing new addition to Bill Jarrett and we will definitely be using it again in the future.

Prompt service on my Class A motorhome! Beautiful new facility and all the people that work there were helpful and friendly. Now I know where to buy my new F150!

Salesman Dennis was very professional and patient. He listened well and was able to work with us to get a good deal all around. Business manager Rick was equally helpful and efficient. Really couldn’t have been a better car buying experience. Thank you

Little upset took brand new f350 diesel for service and a recall and some one deflated both rear tires to 56lbs the service lights came on half way home had to stop in the pouring rain to fill back up to 80lbs both tire very upset!

Great customer service

Everyone was friendly and they did a great job. I highly recommend Jarrett Ford for all your sales and service needs.

I had high hopes for the new location and would have loved to make a deal but lack of communication has halted everything. I was there recently to look at a 2026 Ford Maverick. I did my research and knew more about the car than the sales person did typically a red flag. I do the test drive love the truck and said let's talk numbers. They had me a sheet says this is the best deal no back and forth bam this is it. I understand this is a tactic as this isnt my first rodeo. They want the highest margin and I want the lowest price. I decided the deal at the time wasnt right for me. Usually you will get a email phone call text something that say hey sorry we couldn't make a deal or a counter offer etc. I received nothing. I even texted them through the website no response after texting the sales agent directly and not getting a response from him either. This isnt the first one star review and im sure it wont be the last based on my experience. Wish it could have been better. Keep my experience in mind when shopping for a Ford of any kind.

We love Jarrett Ford and won’t go anywhere else. They are very honest and upfront with you in the service department.

The service technician who came to me, Josh, was great. He was efficient, seemed knowledgeable and was very nice.

Great costumer service, and great people in general. I'll be doing my services for now on with them! And possibly buying my next truck

Communication needs to improve. After the truck was there for 6 hours (oil change and tire rotation), I had to contact them for an update.

I had high hopes for the new location and would have loved to make a deal but lack of communication has halted everything. I was there recently to look at a 2026 Ford Maverick. I did my research and knew more about the car than the sales person did typically a red flag. I do the test drive love the truck and said let's talk numbers. They had me a sheet says this is the best deal no back and forth bam this is it. I understand this is a tactic as this isnt my first rodeo. They want the highest margin and I want the lowest price. I decided the deal at the time wasnt right for me. Usually you will get a email phone call text something that say hey sorry we couldn't make a deal or a counter offer etc. I received nothing. I even texted them through the website no response after texting the sales agent directly and not getting a response from him either. This isnt the first one star review and im sure it wont be the last based on my experience. Wish it could have been better. Keep my experience in mind when shopping for a Ford of any kind.

Dan was very helpful and knowledgeable.