Customer Reviews

Had an amazing experience today at this dealership! No one hounded me when I got there. I walked the entire parking lot and was able to view the vehicles that I was interested in without any hassle. When it came time I dealt with Jay! He was patient and understanding. He listened to me and didn’t try to push anything. I would definitely recommend this dealership and all the staff that helped Jay get me the deal I was looking for!

Elmer "Mo" was extremely honest and professional! He was patient and he made feel as if he was looking out for my best interest. He found out that there were with my previous vehicle and did everything he could to help me. He treated me like family and I felt that completely. I won't be going anywhere else. My dad has known this guy for years and has nothing but great things to say about his character. I guess we'll keep him.

While walking in to.Jarrett ford we were created by Mathew Rueda, he really helped us find exactly what we wanted . Mathew was very kind answering every question. Everything felt right . We drove away in our 2026 F-150. THANKS MATHEW!!

I recently had my wife vehicle serviced. We utilized the Ford mobile service and it was wonderful! Adam Vitale got the ball rolling, Julian was prompt and courteous with he scheduling and Chris did a great job at servicing our vehicle! I love the mobile service and it was all executed perfectly!

This store’s service department is truly committed to customer satisfaction and goes way beyond making us happy!

Friendly, fast, efficient

Excellent car buying experience! The sales staff and finance manager were amazing. The atmosphere was very laid back with no high pressure sales tactics like at other dealerships. The price agreed upon was the same price at signing, no last minute switcheroos. I will definitely be referring family and friends 👍🏼

Alan was GREAT 👍 he wasn't pushy very patient viewed the inventory with us test drove several cars and explained all our options... we even left visited other car dealerships and went back and purchased this Alan I also have to give great kudos to Judy in financing she beat every rate that are banks, Credit Union and anywhere online had offered. My husband and I test drove several vehicles and visited many dealerships and I have to say this dealership ran the best promotions and and provided the best all-around service highly recommend

Good selection, terrific folks. It was an unforgettable experience for us! If you’re shopping, ask for Matthew Rueda he’s a super knowledgeable dude and will do right by you! We will be back in the future for sure.

KEVIN, PAUL & JUDY 🎉🎉 This group impacted our son’s life in words I can’t describe. They worked for 2 days with us tirelessly with so much effort, integrity and kindness that is so rare in the dealership world it feels at times. Yesterday Kevin helped surprise our son with a car that we thought was impossible. Paul and Judy moved mountains to close such an incredible deal that our 18 year old can be safe in that he can afford on his own. I can’t recommend this team enough! Thank you ALL for helping our family and creating such a beautiful core memory for my boy 🥹

Dylan was great, he gave me the best deal possible and was overall a great guy to talk to. Honest and reliable. Definitely go and see him

Great Experience, got the vehicle and deal I wanted Sales person Michael Rodriguez understood all my needs and preferences, ask for him Recommend Jarrett Ford of Charlotte 100% to everyone

Awesome!! Tammy was so nice and accommodating a real asset to the company. She made sure i received the services in a timely manner and communicated with another dealer to assure i got everything promised to me. 🙏 Everyone in the service department was very attentive. They all asked if i was being taken care of and was ready to assist if needed. Highly recommend their service department for all your Ford vehicle’s needs. Sincerely the Florida Detail Pools family.

Sent a technician to the house to perform recall. Technician (Slevin) let us know that they will come to your home and provide other services as well! Oil change, tire rotation, brakes.

Just purchased a car yesterday and had a great experience all around. Arthur was very friendly and knowledgeable. He made the whole process smooth and Michael in the finance department was professional and very friendly. I would recommend this location to anyone looking for a nice used or new vehicle.

Super helpful and by far the best prices in the area!

Everyone I talked to was very helpful and the experience was much better than my last experience buying a car. Highly recommend this place.

Great sales experience with Kevin and Mike.